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How can we help?

Ask a question, report a problem or share an idea. We read every message and reply by email, usually within a day or two.

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Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions → Qaree. On Android: Google Play → profile → Payments & subscriptions → Subscriptions → Qaree. Deleting the app doesn't cancel it.

Can I get a refund?

Payments go through the App Store or Google Play, so refunds are handled by them: request one at reportaproblem.apple.com or in Google Play's order history. Write to us if you need help.

I paid, but Premium isn't unlocked

Make sure you're signed in to the same Apple ID or Google account you paid with, then restart Qaree. If it's still locked, send us a message and choose “Subscription or payment”.

How do I delete my recitation clips?

Turn off recitation sharing in Qaree's Settings. That withdraws your consent and deletes every clip you shared.

Prefer email? Write to app@qaree.kz

وَلَقَدْ يَسَّرْنَا ٱلْقُرْءَانَ لِلذِّكْرِ فَهَلْ مِن مُّدَّكِرٍ

“And We have certainly made the Quran easy to remember. So is there anyone who will be mindful?” — Al-Qamar 54:17

Start with one ayah today.

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